What an enterprise software org would look like
The catalogue of roles a buyer or auditor would expect to see at a mature software company. Each entry is reachable, every coverage decision is explicit, and everything Vera and her agents replace is named — including the gaps we haven't filled yet.
At our current size, a traditional enterprise software org chart would require 100+ humans. Media Tech runs with 20 — because Vera and 28 AI agents do the work that would otherwise be 36 more roles.
See the full mindmap →Section 13 deep-dive · Audience Intelligence →
Business17
Chief Product Officer
Owns the product strategy — what we build, what we don't, and how the roadmap ladders into the company's bets. The single point of accountability that ties customer signal to engineering output.
Head of Product Strategy
Owns the multi-year product narrative and the competitive positioning. Distinct from the CPO in that this role looks 18–36 months ahead while the CPO ships quarterly.
Product Marketing Manager
Owns product positioning, messaging, launch plans, and competitive enablement.
Market Research Analyst
Runs structured research on market size, segmentation, and competitive dynamics.
Business Analyst
Translates product hypotheses into operational requirements, sizing the work and surfacing risks.
Strategist
Generalist strategy resource working across product, market, and corporate strategy.
Marketing Lead
Owns marketing strategy across channels.
Product Manager
Owns a product area end-to-end — specs, prioritisation, cross-functional execution.
Brand Manager
Owns brand identity, voice, and consistency across surfaces.
Demand Generation
Drives top-of-funnel demand through paid + organic channels.
Customer Marketing
Owns customer-facing marketing — case studies, customer events, advocacy.
Partner Manager
Owns strategic partnerships (technology, distribution).
Channel Manager
Owns indirect-channel relationships (resellers, distributors).
Growth Lead
Owns experimental growth — referral programmes, viral loops, activation funnels.
Sales Director
Owns enterprise sales for B2B motion.
Account Executive
Mid-market or enterprise account executive.
Business Development Representative
Outbound prospecting and qualification.
Technical20
Enterprise Architect
Owns the cross-system architecture, including how SPYN integrates with shared infrastructure and external systems.
Solution Architect
Designs end-to-end solutions for specific features or customer integrations.
Frontend Engineer
Builds the customer-facing web surfaces.
Frontend Lead
Sets frontend technical direction and component standards across web and mobile.
VP Engineering
Owns engineering execution: hiring, velocity, quality, and the technical bar. The person an acquirer's CTO will talk to.
Tech Lead
Sets technical direction for a team or sub-system. Hands-on technical authority.
Lead Developer / Architect
Senior individual contributor with cross-cutting architecture responsibility.
Database Engineer
Owns the database tier — schema design, migration safety, query performance.
Backend Engineer
Builds and maintains the backend services.
QA Tester
Runs functional test cases against builds before release.
Mobile Engineer
Builds the React Native iOS and Android apps.
Release Manager
Coordinates releases across services — go/no-go, deploy windows, rollback criteria.
Head of SRE
Owns reliability of the production estate — SLOs, error budgets, capacity planning, and the on-call posture.
Site Reliability Engineer
Hands-on reliability work — monitoring, runbooks, capacity adjustments.
Platform Engineer
Builds the internal platform (CI/CD, dev environments, internal tooling).
DevOps Engineer
Owns the deployment pipeline, infrastructure-as-code, and the CI/CD posture across environments.
Build Engineer
Maintains build systems and developer tooling.
Spec Drafting Agent
Drafts requirement specifications from screenshots, videos, or natural-language inputs following the 10-section format.
Code Review Agent
First-pass code review on every PR — catches obvious issues, missed tests, simple security risks.
Test Generation Agent
Generates functional and unit test scaffolding from specs.
Design4
UX Researcher
Runs user interviews and synthesises findings to inform product priorities.
Service Designer
Designs end-to-end service experiences spanning multiple touchpoints.
Product Designer
Designs the visual and interaction layer of the product.
Accessibility Lead
Owns accessibility compliance (WCAG 2.2 AA, EU Accessibility Act).
Data15
Head of ML
Owns the ML organisation — model training, evaluation, deployment, and ethics.
ML Engineer
Builds and maintains ML pipelines and infrastructure.
Data Engineer
Builds data pipelines and warehouse layer.
Product Analytics Manager
Owns product instrumentation and analysis — funnels, retention curves, cohort analysis.
Head of Audience Intelligence
Owns the audience-intelligence pipeline — trend detection across 21 demographic cohorts (3 gender identities × 7 age bands) over the Americas, Europe, and the Middle East. Supervises the ten audience-intelligence AI agents (AI-019 to AI-028).
Product Analytics Agent
Runs recurring product analytics — funnel, cohort, retention reports — and surfaces anomalies for human review.
Customer Insights Agent
Synthesises customer feedback from support tickets, reviews, and surveys into thematic reports.
Cohort Definition Agent
Defines and maintains the 21 demographic cohorts (3 gender identities × 7 age bands) across the Americas, Europe, and the Middle East. Refreshes definitions as cohort behaviour drifts.
Social Listening Agent
Ingests social-media signal across public APIs and licensed feeds. Operates within GDPR + EU AI Act + DSA boundaries — no personally identifiable storage, no profiling beyond defined cohorts.
News Crawl Agent
Crawls licensed news sources under explicit content-licence agreements. The Reuters and equivalent content-licence agreements (managed via AI-026) gate every article into the pipeline.
Video Content Acquisition Agent
Acquires and processes video content from licensed sources. Every clip enters the pipeline only with a clean licence record on every asset (managed via AI-026).
Image Content Acquisition Agent
Acquires and processes image content from licensed sources. Subject to the same clean licence record gate (AI-026) and synthetic-content detection (AI-027).
Daily Topic Synthesis & Ranking Agent
Synthesises and ranks the daily topic queue per cohort. Aggregates outputs from AI-020 / 021 / 022 / 023, weights by AI-028 engagement feedback, and feeds AI-025. This is the agent strategic acquirers will benchmark against their own internal systems.
Feed Generation Agent
Assembles the user-visible feed from the AI-024 daily topic queue, respecting AI Act Article 50 disclosure obligations and DSA Article 35 systemic-risk mitigation.
Engagement Feedback Agent
Feeds engagement signal back into AI-019 (cohort definition refresh) and AI-024 (ranking adjustment). Closes the audience-intelligence learning loop while respecting GDPR + EU AI Act + DSA boundaries.
Content9
Documentation Lead
Owns documentation quality and freshness across the product.
Technical Writer — Developer & API
Writes developer-facing documentation: API references, integration guides, SDK docs.
Technical Writer — User & Admin
Writes end-user and admin documentation.
Content Marketing
Produces marketing content — blog posts, case studies, social content.
Community Manager
Owns community channels (Discord, forums, social) and surfaces community signal back to product.
Localisation Manager
Owns localisation strategy for product and marketing surfaces.
Release Notes Agent
Drafts release notes from merged PRs and approved specs.
Documentation Generation Agent
Generates and maintains technical and end-user documentation from source-code and behaviour signals.
Translation & Localisation Agent
Translates product strings and marketing content into supported locales.
Legal8
General Counsel
Owns the company's legal posture — corporate, commercial, employment, regulatory, and acquisition matters.
EU Counsel
EU-qualified counsel focused on EU regulatory regimes (GDPR, EU AI Act, DSA).
IP & OSS Counsel
Owns intellectual property and open-source licence posture — patent strategy, trademark, OSS-licence compliance, copyright clearance.
Legal Operations
Owns the legal-ops stack — contract repository, e-signature, workflow automation.
Contract Manager
Owns customer and vendor contract lifecycle.
Privacy Counsel
Specialist counsel focused on privacy law.
Procurement Counsel
Specialist counsel on procurement contracts.
Content Licence Agent
Maintains the canonical licence record for every asset entering the pipeline. Operates as a hard gate — no asset enters the feed without a clean licence record on every asset. AI-026 is the deal-protective component of Section 13.
Compliance10
Privacy Engineer
Implements privacy controls in code — DSAR flows, encryption at rest, data minimisation patterns.
Data Protection Officer (DPO)
The named accountable officer for personal data processing under GDPR. Required for high-volume consumer data processing.
GRC Manager
Owns Governance, Risk, and Compliance — frameworks, audit prep, control evidence collection.
Export Control Officer
Owns export-control compliance — sanctions screening, dual-use technology classification, country restrictions.
AI Ethics Officer
Owns AI-ethics review of new features — bias testing, fairness audits, transparency posture.
Internal Audit
Independent assurance over financial and operational controls.
Records Manager
Owns records retention and disposal policy.
Data Ethics Reviewer
Reviews data-collection and model-training proposals for ethical considerations.
Compliance Audit Agent
Continuously audits compliance evidence against control framework (SOC 2, ISO 27001).
GDPR DSAR Handler
Automates data subject access request fulfilment under GDPR (access, rectification, erasure, portability).
Governance6
Chief Executive Officer
Sets company strategy, owns the cap table, single point of accountability to the board and shareholders. At Media Tech currently wears partial CPO-People and CFO hats.
Chief of Staff
Operates as the CEO's right-hand on cross-functional strategy and execution.
Board Director (Audit / Risk / Compensation)
Independent board director chairing an audit, risk, or compensation committee.
Investor Relations
Owns the investor-relations programme — quarterly updates, AGM, ad-hoc updates.
Government Affairs Lead
Owns relationships with regulators and policymakers.
Audit Committee Chair
Independent board committee chair for audit oversight.
Trust & Safety13
Penetration Test Lead
Owns the offensive security programme — red-team exercises, external pentest cycles, and vulnerability disclosure.
Incident Commander
Owns the incident response loop end-to-end during a declared incident. Rotates across senior engineering on a weekly basis.
CISO
Owns information security posture across product, infrastructure, and operations.
SOC Lead
Owns the Security Operations Centre — 24/7 monitoring, detection, response.
Detection Engineer
Builds detection rules and refines them against alert noise.
Threat Intelligence Analyst
Tracks external threats relevant to the product and surface.
PSIRT Lead
Owns the Product Security Incident Response Team — vulnerability handling, disclosure coordination, customer notification.
Cultural Validators
Regional human validators who culturally verify AI-synthesised topic outputs before they enter the feed. Operates as a distributed contractor network across the Americas, Europe, and the Middle East.
Trust & Safety Lead
Owns trust-and-safety posture across the Section 13 pipeline — content moderation policy, synthetic-content detection, regulatory boundaries (GDPR + EU AI Act + DSA).
Anomaly Detection Agent
Watches operational metrics for anomalies — error spikes, latency drift, fraud patterns.
Security Alert Triage Agent
Triages security alerts, ranks by severity, and routes for human investigation.
Incident Response Coordinator Agent
Coordinates incident response logistics — timeline assembly, stakeholder communications, post-incident write-up draft.
Synthetic Content Detection Agent
Detects synthetic / deepfake content entering the pipeline. Operates as a gate before AI-025 feed generation, supporting AI Act Article 50 (4) deepfake-disclosure requirements.
Finance11
Chief Financial Officer
Owns the financial posture — accounting, FP&A, treasury, investor reporting, and acquisition financial preparation.
Controller
Owns day-to-day accounting and the monthly close.
Bookkeeper
Day-to-day bookkeeping and transaction recording.
Head of Corporate Development
Owns the strategic-acquisition relationship and the diligence response programme.
M&A Analyst
Supports corp dev with financial modelling and diligence analysis.
Customer & Commercial Diligence Lead
Owns the commercial side of diligence — cohort retention, customer-reference coordination, commercial-contract review.
FP&A Analyst
Owns the financial-planning rhythm — forecasts, scenarios, variance analysis.
Tax Manager
Owns corporate tax compliance and tax-efficient structure.
Treasury Manager
Owns cash management and short-term investment.
Expense & Finance Agent
Processes expense submissions, flags policy violations, reconciles to general ledger.
Data Room Curator Agent
Maintains the strategic-acquisition data room — continuously refreshes evidence, answers structured diligence requests, surfaces gaps before they reach the acquirer.
Operations6
Vendor Management
Owns the vendor portfolio — sourcing, contracts, performance reviews.
Office Manager
Manages physical office space, equipment, and on-site logistics.
Chief Operating Officer
Owns cross-functional operational execution.
Executive Assistant
Personal assistant supporting the CEO and executive team.
Procurement Manager
Owns vendor procurement and category management.
Real Estate Manager
Owns physical real estate (offices, leases).
People11
Engineering Manager
Manages an engineering team — career development, 1:1s, performance reviews, team health.
Project Manager
Owns project delivery — schedule, scope, risk, and cross-team coordination.
Scrum Master
Facilitates agile ceremonies for a single team.
People Operations Manager
Owns the people-ops function — onboarding, employment compliance, payroll coordination.
Recruiter
Sources, screens, and shepherds candidates through the hiring pipeline.
Training Lead
Owns onboarding curriculum, ongoing skills training, and compliance training.
Compensation & Benefits Analyst
Owns compensation benchmarking and benefits administration.
CPO-People
Owns the people function — culture, hiring strategy, performance management, compensation philosophy.
Crisis Communications Lead
On-call lead for external crisis communications (regulatory, media, customer).
Onboarding Buddy Agent
Onboards new hires — answers first-week questions, surfaces relevant skills, schedules introductions.
Recruiter Screening Agent
Screens incoming candidates against role profiles, drafts interview questions, scores practical tests.
Support8
Customer Support Tier 1
First-line customer support — handles common issues and routes complex ones.
VP Customer Success
Owns the customer-success function — onboarding, adoption, retention, advocacy.
Solutions Engineer
Pre-sales technical resource for enterprise deals.
Onboarding Specialist
Owns first-30-day customer onboarding for accounts that need it.
Customer Success Manager
Owns a portfolio of customer relationships; drives adoption and renewal.
Renewals Manager
Specialist focused on renewal negotiation and conversion.
Sales Engineer
Technical pre-sales for enterprise deals.
Support Triage Agent
Triages incoming support tickets — auto-resolves common issues, routes others.