Org Blueprint
R-032RotatedTrust & SafetyP0 · CriticalPartial
Incident Commander
Owns the incident response loop end-to-end during a declared incident. Rotates across senior engineering on a weekly basis.
Live Ops
Responsibilities
- Declare incidents
- Coordinate response
- Communicate to stakeholders
- Run post-incident review
Inputs
- · Page
- · Severity assessment
Outputs
- · Incident timeline
- · Post-incident review document
Qualifications
- Senior engineering
- Calm under pressure
KPIs
MTTRPost-incident review completion within 5 days